Phone Company Update

Three trucks from the phone company rolled into my driveway around lunchtime yesterday. I thought I was under attack for a minute.

The three guys, good ol' boys, hopped out and one of them checked my phone from the box outside of my house. He made the phone call his cellphone and it hung right up.

"There's nothing wrong out here," he declared, as I stood in the doorway watching.

"Try it the other way. Call in from your cell phone and then try to hang up," I told him.

He tried that and lo, he couldn't hang up. Now he was perplexed. There was an immediate gathering of men to try to figure out this issue. 

Then they had to try again with different cell phones. Amazingly, they received the same result each time.

They discussed what the problem could be. This appeared to be an unusual issue that they'd not run into before. Was it something they called a card? Would switching a channel help?

I reminded them that it wasn't only my line. Since it looked like they were going to be there a while, I asked if they needed anything to drink. "Can I make you a sandwich?" I offered.

They all declined but thanked me. I would have made them sandwiches if they'd said yes.

They made phone calls back to home base, conferred for a long time, and two of the trucks left.

One of the fellows stood around by himself, and I went out to ask him about the possibility of my ever receiving fiber internet. I told him I wasn't holding my breath about getting it, but I was wondering if they'd have to dig up my sidewalk. He said they bored under stuff like that, so no.

That was a relief. I asked him when I could expect it, and he said, "They tell us it will all be in by the end of the 1st quarter, but, like you said, don't hold your breath."

I went back inside for a while. He later knocked on the door and told me nothing they'd tried had fixed the problem. They were sending it to "landline engineering," whatever that was.

Around 6 p.m., someone from the phone company called and asked me to hang up on him. I did. He called me back and said he was seeing unusual activity and would now work on it. 

When I last checked it just moments before writing this, the issue remained. I don't think it will be fixed until sometime next week.

At least I got somebody's attention.